Sherry has 30 years of experience in call center management and a wealth of experience in cultivating customer loyalty and retention by creating a positive customer experience through training and development of associates. She is experienced in crafting policies and implementing procedures that enhance user experiences, ensure compliance and operational efficiency. With a passion for problem solving, she is excited to be part of the BAZ team, where the meticulous focus given by every employee is what sets the stage and drives each employee at BAZ to provide that same level of care with each client through personal interaction and when working their accounts. The level of respect to clients and employees is what sets The BAZ Group apart.
“I have been married for 23 years, have a daughter, love all music, concerts, festivals and spending time with family and friends.”