Case Studies – National Vision

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When you have over 850 retail locations in 44 states, and you are averaging 75 new locations per year, it can be difficult to get a clear picture of the constant changes in your communication technology environment.  As one of the largest optical retailers in the United States, National Vision Inc (NVI) relies on its voice and data services to keep its stores connected to the home office – as well as keep its customers connected at the point of sale.  With nationally known brands such as America’s Best, Eyeglass World, Vision Centers in Walmart, and Vista Optical, NVI has diverse requirements and a real need for a partner who not only can integrate with the NVI voice and data team, but who could clearly see how a better managed communication plan could contain and reduce costs in a highly competitive retail environment.  That is why NVI engages The BAZ Group to bring its telecom technology into focus.

BAZ began working with NVI in 2007 and has become an integral part of the NVI voice and data team. At the core of this partnership is BAZ Telecom Expense Management (TEM) services which include invoice processing, MAC management, inventory management, contract management and savings optimization.  Savings optimizations have produced over $3.4 million in annual spend reduction.  In addition to TEM services BAZ has assisted NVI with the management of dozens of IT initiatives reducing the number of operational man hours required by NVI to manage all aspects of its telecommunications environment. From the integration of new brand acquisitions into the NVI environment to an enterprise-wide rollout of MPLS/SIP, The BAZ Group supplements the NVI team with expertise needed to get projects done on time and on budget.

As National Vision continues to grow at a steady pace, BAZ Group continues to team with NVI’s leadership to develop the organization into an even more efficient operation capable of efficiently supporting NVI’s ever-growing, ever-developing network environment.

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