Increasing productivity. Reducing costs. Building a better mousetrap. All, in their own way, are key components of any industry sector. And while technology can offer solutions to many of these challenges, in today’s rapidly changing environment keeping up with technology has become an industry all its own.
Manufacturing
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In today’s competitive, global marketplace, everything moves fast. Shorter product lifecycles, continuous improvements in the supply chain, and the wealth of information available to your potential customers means your focus has to be 100% on the future and you have to stay connected. Supporting this constant change requires effective, efficient, and reliable communication strategies and technologies. We can help you with that.
We keep your back office telecommunications running smoothly with continuous expense management and reviews, collaboration with your IT department, and the design and engineering of telecom infrastructure to keep you connected in the office and across the globe, so you can focus on what you do best: creating and delivering your products – both new and old, on budget, and on time.
Retail
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With digital technology weaving seamlessly into the retail experience, gone are the days of the sole brick and mortar storefront. Today’s customers expect retail to be accessible everywhere, and at any hour, and with an eye to price point and service delivery. We get it. We live and breathe it.
Retail telecommunications is at the heart of the BAZ Group, serving as an partner to leading national and global retailers since our very beginning. We design communications technology infrastructures and services that connect your corporate offices, warehousing and distribution centers, retail stores and franchise operations, and customers. Using wired and wireless technologies, and leveraging our years of retail telecom expertise, your communications needs and those of your customers are met at every touch point, keeping you accessible to your customers – day and night.
Legal
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With mega-mergers creating large, multi-national firms, the competition for clients is fierce. Your in-house staff is growing and so are your operational cost pressures. Today, your profitability requires a laser-focus on the ever-changing legal and regulatory environment, but you can’t lose sight of the bottom-line.
For more than 10 years, the BAZ Group has partnered with some of the nation’s most successful law firms at the heart of their communications technology. Designing and upgrading phone systems as offices grown and move locations. Tracking bandwidth and implementing upgrades to make sure the systems stay fast and reliable. Putting redundancies in place so information is never lost or unavailable. Tracking usage and billing and negotiating better pricing strategies. Processing invoices and managing expenses. Saving money. Ensuring reliable service. It’s what we do best.
We don’t do legal work. Why are you trying to do telecom?
Healthcare
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As healthcare technology improves, healthcare service delivery in the digital world becomes a balance of strengthening IT systems while keeping the personal touch that patients demand. As the industry consolidates and new patient services are developed, operational and administrative costs are rising and under constant attack; patients and innovation should come first – the back office should support without burdening the mission.
At the BAZ Group, we understand that when it comes to health, people don’t take chances. When it comes to the technology supporting your communications, you shouldn’t either. Our incorporation of efficiencies in the communications model and operational cost management ensures your connections always work. We integrate systems both internally and externally: networking physician sites, integrating doctors into hospital communications systems, creating efficiencies and economies of scale. The results? Costs are driven down while reliability is increased, enabling you to be more competitive. All without missing a beat.
Financial Services
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No question, technology is the key driving, disruptive force in Financial Services today. With FinTech Giants entering into the payment processing and banking environment and driving profitability down, data security, operational management of telecom costs and communications accessibility are key to keeping your organization on track and on target. You can’t afford to be down or out of touch – even for a moment – failure isn’t an option. You deserve the same exceptional customer service you give your customers.
That is why financial Service organizations have turned to us to help manage their back-end telecom architecture and expense. With over twenty years’ experience in achieving savings and implementing best practices with both major and regional banks and other financial services organizations, we have been improving network efficiency, generating cost savings, and managing the wireless and wireline procurement channel for our clients. The bottom line? A better managed network, operational cost management, and the right services at the right time. Like we said, exceptional!
Construction
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Construction is truly an adaptive but volatile industry. Economic slowdowns, stalled projects due to funding, weather delays, subcontractor issues, finding qualified employees, continuous change orders, site setup and knockdown – you have enough on your plate without worrying about your telecom and data network design, cost, and stability. Yet project profitability can take a pretty big hit if no one is minding your voice, mobile, and data environment for cost and optimization.
With a focus on accurate billing and temporary site voice and data, BAZ Telecom Expense Management and Managed Account Services serve to tailor an individualized solution onsite and at the home office. From temporary service to the headquarters, we provide the data and telecom foundation that allows you to keep building the future. Simply put, we architect value into your telecom environment through mobile management, invoice processing, and even voice and IP telephony – all in an adaptive, stable way that keeps your organization on target where it really matters – on the job site.
Education
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There is no question that education is under the microscope. Classroom sizes increase while budgets become smaller. Students and their parents demand value first, education second. Whether it’s K-12 or postsecondary, the need for communication and connection within and beyond the school front-door has grown. A rich data environment – from learning to analytics – is changing the measure of success exponentially.
The BAZ Group and our educational partners work together to meet these communication and connection challenges head-on. Using expense management and vendor negotiation strategies, processing telecom invoices, and designing data services including speeds and feeds to support the technology infrastructure that encourage strong outcomes, we drive value into the back-office support chain, so that you can focus on what you do best – educating our future leaders.
Professional Services
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In today’s service focused world, you can’t afford to be unreachable. Your communications systems can’t go down. Not even for a moment. Whether it be determining your availability for a press check or providing an immediate response to an RFP, you need to be accessible. And affordable. And that’s where we come in.
As a professional services firm ourselves, we understand the need for seamless communications with our clients. For over twenty years, we have provided telecom consulting services to other professional services firms – both large and small – and even within our own communications technology consulting services industry! How? Tailoring solutions to unique service businesses need – strategy, bandwidth, devices, contracts, etc. We continuously track your accounts to ensure accurate pricing and billing, and give you the ability to follow along with us as much – or as little – as you choose. We take care of your communications back-end, so you can take care of your clients.
Non-Profit
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The mission is sound. Your organization allows others to realize the potential of our communities through art, education, sports, health, wellness, the environment and sustainability, and a host of other worthy causes. Yet, resources are limited while the demand for help is increasing. Maximizing your resources to help where most needed requires keeping your administrative and program expenses to a minimum. You need extraordinary value for your telecom technology expense – the BAZ Group delivers.
With a focus on accurate pricing and billing, BAZ Telecom Expense Management and Managed Account Services serves to tailor an individualized solution to the unique, non-profit model. Driving value into your telecom strategy – bandwidth, devices, contracts – we keep you connected and focused on making the community better – rather than on your back-office, back-end costs.
Hospitality
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You live in a world of expectations. Your guests expect an exemplary level of service; your shareholders and investors expect the kind of continued growth that the industry has sustained over the past ten years. You need to remain competitive and you rely on data and integration of communication systems to keep your edge. Continuous reinvention of your brand is imperative, but has to be built on the fundamental strategy that helped drive your organization to the success that it is today; guest services. The BAZ Group gets it, we live it every day with our clients who ride the ups and downs of hospitality and travel.
From managing mobile devices, designing guest WiFi networks, and architecting data and telecom environments that keep our clients connected, to invoice processing and monitoring, The BAZ Group team helps manage your telecom technology infrastructure and handles the unexpected challenges that may arise. How? By treating you to exemplary service levels and a professional, knowledgeable staff that has been designed to impress our most important and discerning clients.
Food Services
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Wholesale, retail, distribution, supply chain, fickle customers, “buy local”, healthy lifestyle, indulgent luxuries – there is no question that your industry is under pressure. When the new flavor of the week can make or break you, who has the time or energy to put into designing a stable telecom and data-driven environment? That is when you turn to The BAZ Group.
Our managed telecom services keep your point-of-sale systems, warehouses, and supply / delivery chains communicating, and keep you connected and in control of your cost and infrastructure to the highest quality services and have been specifically structured to meet your changing needs. All without adding administrative costs or additional in house staff. Now that is a flavor you can count on!
2735 N. Holland-Sylvania Road
Suite A-3
Toledo, Ohio 43615
419.531.7727
419.531.7735 fax
info@thebazgroup.com